Estimated shipping delivery times:
All items are print-on-demand, the average time for production would be approximately 3-5 days. After that, the items will be sent out. Depend on your shipping method, the delivery times would vary. Below are an estimation for shipping time:
USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
BOBLQ does not take responsibility for customs fees.
Order never arrived:
If your order didn't end up arriving, be sure to let me know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though I'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at [insert support email here] noting your order number. We'll see what can be done.
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.
If you'd like a different size, get in touch with us at [insert support email here] and we'll let you know what your next steps are.